Frequently Asked Questions

Yes, we offer free standard shipping on all orders of ₺200 or more. For orders under ₺200, a small shipping fee will be applied at checkout.

Yes, we have a return policy. We can summarize this in two main points;

1. If you find a defect or damage in the product you purchased, you can request a full refund within 14 days. Please make sure the product is unused and in its original packaging. Otherwise, the return may not be accepted because the source of the defect or damage cannot be determined.
2. Our customers have the option to personalize each of our products. Returns are not accepted for custom-designed products.